Nova Medical Centers

  • Medical Clinic Manager II- Memphis East (Salary up to 65k depending on experience)

    Job Locations US-TN-Memphis
    Posted Date 1 month ago(12/13/2018 9:24 AM)
    # of Openings
  • Overview


    Medical Clinic Manager II


    Medical Center Manager is directly responsible for all aspects the Center’s clinic and facility operations, this individual ensures continuity with all other Nova departments; insure total quality assurance and customer service; responsible for clinical staff management, development and performance; that expectations are met in regards to compliance and services provided.



    • Proficient in, abides by and enforces all Company policies, procedures and initiatives.


    • Manages, performs and/or assists with patient processing, scheduling Medical and Physical Therapy Services, check in/out, and case management.


    • Holds, leads and develops topic agendas for Center team meetings and joint meetings with Professional staff.


    • Reviews and monitors Center activities; recommends changes in, or better utilization of facility's services, equipment and staff.


    • Establishes and/or maintains work schedules and assignments.


    • Monitors all ordering of supplies, inventory control and verification of shipments in accordance with Company standard operating procedures.


    • In conjunction with upper Management, monitors employee development, provides counseling, performs disciplinary actions and terminations, plans/ensures new hire training and staff development and, forwards appropriate and complete documentation to HR in a timely manner.


    • Assumes all medical records custodian responsibilities in accordance with policy and procedures.


    • Maintains, performs and reports equipment upkeep records and needs, cash receipts, verifies charge entries, and all other daily, weekly and monthly requirements and/or requests.


    • Establishes and maintains communication between all outside entities vital to patient care and case management, including, but not limited to, insurance carriers, medical providers, patients and adjustors.


    • Acts as the primary liaison between employers and Center.


    • Recognizes and takes action to diffuse problematic situations. Provides intervention, resolution of client issues and problems; informs appropriate members of management within one business day of knowledge of such.


    • Works in conjunction with the business office to ensure appropriate, accurate and timely reimbursement for all services rendered.



    • Performs ancillary duties to include medical office support as mandated by patient flow and/or Center needs.


    • Performs other duties as assigned.


    • High School degree or equivalent; meets all position requirements; is in good employment standing with at least 6-months continuous Nova employment.
    • Minimum 2-years experience in Occupational Medicine plus, minimum 5-year previous and/or current supervisory experience.
    • Must be able to pass a background check.
    • Must provide Proof of Auto Insurance meeting State required minimums.
    • Exceptional customer service and communication skills in both verbal and written form.
    • Excellent analytical, interpersonal, leadership, time management, follow-up and problem solving skills.
    • Ability to work positively among diverse groups of individuals promoting a “TEAM” environment and “leads by example.”
    • Strong computer skills to include Microsoft office products, e-mail, Internet, word processing and spreadsheets
    • Ability to meet with other MCMs, directors and executive management on a regular basis including off-site and after-hours.

    Benefits:  We offer an excellent base salary plus bonus, full benefits package including matching 401k with immediate vesting, group medical, dental, vision, life, and short-term disability insurance and vacation/sick days.


    Equal Opportunity Employer


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