Nova Medical Centers

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Job Locations US-TX-Houston
Management Responsibilities - Sets and enforces goals and standards for the Centers that are consistent with those of senior leadership.- Analyzes trends and monitors key performance indicators (“KPI”) within the region. Provides guidance on and develops actions plans for KPI areas of opportunity. Ensures efficiency and stability of the operations in the region and highest level of quality patient service.- Sets specific and measurable standards, goals and objectives to enhance quality patient service and revenue growth. Develops short and long-term plans to achieve goals and objectives.- Manages the business aspects of the Center operations within the region with support from the corporate office, Central Billing Office, IT, HR and Business Development.- Analyzes overall operations and develops resources and methods to improve the effectiveness and efficiency of operational performance and quality of patient service.- Works closely with Center Directors within the region to review relevant reports and develops strategic plans to improve areas of opportunity. Recognizes and celebrates success with their team.- Oversees the staffing and scheduling plan to ensure that Center Directors are effectively hiring, training, reviewing staff competencies and performing timely discipline and terminations. Provides guidance on personnel costs and staff optimization.- Assesses market leadership for the purpose of succession planning, promotions and transfers; participates in and performs interviews, hiring, discipline and terminations.- Assures quality services are being rendered by establishing and maintaining departmental quality assurance programs, including monitoring quality indicators and monitoring the continuous provision of services, and regularly reporting to the SVP of Center Operations of actions taken to resolve problems.- Regularly reviews that Centers are meeting the standards of Nova’s compliance, infection control and risk & safety programs- Oversees Center maintenance and disclosure of patient records and reviews regularly for accuracy and quality in accordance with all Nova Medical Center policies and procedures, HIPAA rules and all applicable laws and regulations.- Recognizes and diffuses problematic situations before they occur. Provides intervention and resolution of client issues and problems. - Works with the Center Directors and Central Billing Office to ensure appropriate, accurate and timely reimbursement for all services rendered. Leadership Responsibilities - Collaborates with and leverages Medical, PT, Business Development, HR, Compliance and Facilities to drive exceptional operational management, including the achievement of KPIs for Centers within region.- Reviews and analyzes activities and operations to determine progress towards stated goals and objectives- Ensures Nova Medical Center’s culture and professionalism is instilled in all team members while visiting Centers.- Ensures integrity of satellite operations to maintain consistency in culture and operations synergy with Corporate Office. - Promotes, supports and engages in projects that will develop or improve occupational medicine services and overall teamwork within the Centers.- Demonstrates ethical business practices and application of personnel policies for all team members in accordance with the Code of Conduct and Ethics policy. Other Responsibilities - Develops a working knowledge of the Americans with Disabilities Act (ADA), State Workers’ Compensation laws and other applicable State and Federal regulations and laws.- Coordinates with SVP of Center Operations and Human Resources to make arrangements for Center visits, including making travel arrangements and housing accommodations as needed. Up to 25% overnight travel may be required.- Periodically meets with the SVP of Center Operations and other team leaders, including off-site locations, to regularly review region performance, discuss quality of patient care, review policies and procedures, attend training sessions and/or educational seminars and other meetings as required.- May be required from time to time to provide leadership coverage for Centers outside of their primary assigned region. - Other projects and duties as assigned.
ID
2020-4379
Job Locations US-GA-Savannah
Responsibilities:  - Actively identify and follow-up on opportunities to increase profitability, efficiency and market share.- Ensure market protection by maintaining knowledge of competitive activities, industry products and services.- Maintain accurate records of all sales and prospecting activities including sales calls, appointments, closed sales and follow-up activity within assigned territory through the use of a CRM (Customer Relationship Management) tool.- Develop and execute individual account sales plans to secure new customer prospects daily.- Establish and maintain a consistent brand image throughout all materials and marketing activity.- Ensure customer satisfaction through responsiveness to customer needs and service concerns.- Communicate with Managers to facilitate all of the above in a timely manner.- Participate in department meetings for the purpose of education, skills growth and department functioning.- Meet assigned targets for profitable sales volume and strategic objectives.- Coordinate the set-up of the service offering/protocol and customer on-boarding to ensure smooth business transition and implementation.
ID
2020-4359
Job Locations US-TN-Knoxville
Responsibilities:   - Actively identify and follow-up on opportunities to increase profitability, efficiency and market share.- Ensure market protection by maintaining knowledge of competitive activities, industry products and services.- Maintain accurate records of all sales and prospecting activities including sales calls, appointments, closed sales and follow-up activity within assigned territory through the use of a CRM (Customer Relationship Management) tool.- Develop and execute individual account sales plans to secure new customer prospects daily.- Establish and maintain a consistent brand image throughout all materials and marketing activity.- Ensure customer satisfaction through responsiveness to customer needs and service concerns.- Communicate with Managers to facilitate all of the above in a timely manner.- Participate in department meetings for the purpose of education, skills growth and department functioning.- Meet assigned targets for profitable sales volume and strategic objectives.- Coordinate the set-up of the service offering/protocol and customer on-boarding to ensure smooth business transition and implementation.
ID
2020-4307
Job Locations US-GA-Atlanta
Primary Duties and Responsibilities: Leadership Responsibilities - Ensures continuous enforcement and compliance with Nova Medical Centers’ policies, procedures and protocols.- Meets Key Performance Indicators and Core Competencies- Carries out business practices and personnel policies for all staff with ethical conduct treatment standards.- Participates in the training of the department team.- Participates with territory Physical Therapy - Market Director, Medical Director and Associate Director of Clinic Operations in overseeing daily operations and conflict resolution amongst professional staff.- Participates in interdisciplinary team and corporate meetings. Clinical Duties - Promotes professional milieu and demeanor while providing physical therapy services.- Ensures compliance with Nova Medical Centers’ physical therapy treatment philosophy.- Conducts chart reviews and provides individual clinical advice to therapy team members.- Coordinates and participates in professional development and continued competency. Other Responsibilities - Coordinates with Vice-President of Physical Therapy, Director of Physical Therapy Professional Development and Director of Human Resources to make arrangements for clinic visits, including making travel arrangements and housing accommodations as needed.- Ensures compliance with the rules, regulations and practice acts established by the relevant examining, licensing, accrediting and certification bodies.- Responsible for accessing schedules and insuring each facility is appropriately staffed, as such must be able to access schedules and coordinate staffing 24 hours a day.- Meets with the Director of Physical Therapy Professional Development and or other team leaders on a regular basis, including off-site locations, to discuss quality of patient care, review policies and procedures, attend training sessions and/or educational seminars and other meetings as required.- Provides input on facility space planning, capital equipment and/or suggest and/or validate additional equipment.- Monitors and maintains the role and relationship of the physical therapy team with other professional and ancillary staff.- Other duties, as assigned.- Extensive Travel Required.
ID
2020-4267